Frequently Asked Questions

Everything you need to know about our organic beauty solutions.

Are Eco by Sonya products 100% natural?

Yes, we pride ourselves on using only certified organic and natural ingredients. Our products are free from synthetic fragrances, toxic chemicals, and artificial dyes.

Is your packaging recyclable?

Sustainability is at our core. We use recyclable materials for our bottles and tubes, and our shipping mailers are compostable to minimize our environmental footprint.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.

Are your products vegan and cruelty-free?

Absolutely. Eco by Sonya is proudly certified cruelty-free by Choose Cruelty Free and our entire range is 100% vegan-friendly.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team with photos for a consultation.

Do you offer international shipping?

Yes, we ship our organic beauty range worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.